Nobody Demos the Boring One
The automations that survive are almost always the dull ones. There is a structural reason for that, and it explains why the impressive ones get abandoned.
Short observations on AI systems, workflow design, revenue operations, and the practical realities of replacing manual execution with better operating systems.
← All insightsThe automations that survive are almost always the dull ones. There is a structural reason for that, and it explains why the impressive ones get abandoned.
Low adoption is not a discipline problem. It is a verdict the team has already reached about whether the system helps them do their job.
MIT found that 95% of organizations investing in generative AI are getting zero return, and that the divide has nothing to do with model quality.
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